FeatureOS
FeatureOS Blog
product-management
The Smarter Way to Build a Self-Service Knowledge Base (Without Juggling 5 Tools)
Why SaaS Teams Need More Than Just a Knowledge Base in 2025
product-management
Canny Pricing 2025: Cost Breakdown, Growth Limits & a Better Alternative
Learn how tracked-user pricing holds back product growth and how there's a better way to scale without the cost
product-management
Customer Survey vs Feedback Board: What They Are and When to Use Them
Learn the key differences, best use cases, and how growing product teams use both to collect and act on customer feedback.
product-management
Customer satisfaction survey form: Turn Every Customer Survey Responses Into Feedback Insight
Learn why product-led teams are moving beyond generalised form builders to drive product strategy through connected, purpose-built feedback workflows.
product-management
FeatureOS: The Smarter Featurebase Alternative
Explore the benefits of FeatureOS as a superior alternative to Featurebase in customer feedback management. Read more to find out why it stands out!
product-management
What is Product Service Management? Complete 2025 Guide
Discover how aligning product delivery with service and feedback creates better customer experiences and drives product success.
engineering
We moved out of PlanetScale. Here's how and why
Why we decided to self-host our database server, and move out of PlanetScale. The process, expense, and PlanetScale dark patterns explained.
knowledge-base
Reducing Support Tickets with AI-powered Ticket Deflectors
How to cut down support tickets using AI-powered deflection tools.
product-management
Optimize Your Help Knowledge Base for AI
Make your knowledge base AI-ready to improve support and reduce tickets.
knowledge-base
Writing Exceptional Knowledge Base Articles: Ultimate Guide
Learn how to write great knowledge base articles that help users and improve your SEO. All the tips you need to write great help center articles.
